Get in Touch
Drop us a line any time — we read every message and typically reply within 24 hours on weekdays. For the quickest path to a human, use the email below.
hello [at] treeny [dot] me
Response Time
Within 24 hours (Mon–Fri, 9:00–18:00 CET)
Region
European Union
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Go to Settings → Subscription → Cancel. Your access will continue until the end of your billing period.
Can I get a refund?
Yes. If Treeny is not for you, email us (hello [at] treeny [dot] me) within 14 days of your first payment, or within 14 days of a yearly renewal, and we refund you in full. A gift card that has not been redeemed yet can be refunded at any time. The €9 assessment report is delivered instantly, so it cannot be refunded once delivered.
How do I sign in?
Click "Log In" on the homepage and enter your email address. We’ll send you a secure sign-in link — no password needed.
Is my data secure?
Absolutely. We use industry-standard encryption, store all data on EU servers, and never sell your personal information. See our Privacy Policy for full details.
Can I use Treeny on multiple devices?
Yes! Your Treeny account works on any device with a web browser. Your progress syncs automatically across all your devices.